Refund policy

Full refund within 7 days of purchase, no questions asked. This applies to every Pro purchase on this server — yearly or lifetime, paid by card or UPI.

How to ask

1. Open the app → Plan and copy your workspace code (PCR-XXXXXXXX).
2. Contact support (see Contact) with the code and the word "refund". No reason is needed.
3. We deactivate Pro on that workspace with the audit reason refund and return the money by the same method you paid with: card refunds go back through the provider (usually 5–10 business days to appear), UPI refunds are sent to the UPI id that paid.

What changes after a refund

• Pro features stop immediately: any live screen session is closed and Wake-on-LAN and the sleep timer are locked again.
• Everything in Free keeps working. Your PCs, token and settings are untouched.
• A used trial is not restored.

Good to know

• All plans are one-time payments. Nothing renews and no card is kept on file, so there is nothing to cancel — a yearly plan simply ends, with a short grace period shown in the app.
• UPI payments are activated manually: after you press "I have paid", the operator matches the reference and activates Pro within 24 hours. If it takes longer, contact support with your workspace code and UTR.
• After the 7-day window, refunds are at our discretion — for example when Pro never worked on your setup and we could not fix it.
• Licence keys redeemed in the app follow the same policy, counted from the day of redemption.